Domino`s Pizza in Niagara Falls

Good pizza

Great pizza and good walk in specials

Very bad customer service, no manners, the delivery time was so long, ordered at 2:30 my food left the store at 2:54 and reached my house at 3:25. When I got my food it was cold and dry not good and food was extremely expensive. Overall very bad do not recommend going or ordering from this store.

Like the pizza but too much spice in the sauce.

Very poor customer service and rude staff. I wish to rate negative 5 star if there’s any possibility to do it online.All the best to you, will never return back to your door step.

Picked up my order at 5:45 on a Friday evening, it was very busy, debt machine was not working properly. I am assuming the manager was working the front cash along with younger staff, no matter how busy or what is going wrong you DO NOT scold your staff in front of customers! I felt bad for the young lady at the cash register.

Made a mistake on my order, tried everything to make it right even though I didn't care. Good place.

Been here many times - always order pick up. Usually really good but every now and then disappointed with quality. Staff friendly.

Great pizza. It is one of the best pizza places here in Niagara Falls. It is very cheap for gluten, but gluten free pizza becomes a bit pricy. But other than that, it tastes amazing for the price

Terrific, Amazing. Marvelous.

Owner and staff are great. Always great service and pizza. Well done

Great pizza.... If you are on their email list you get excellent offers sent to you....as well as loyalty points for free pizzas

Best deals in town hands down

People on the call are too rude, dont know how to behave with customers. Need to learn soft skills, there should be a check in how employees behave. Food is good thats nice but employees need coaching to speak with customers

the reason why I eat pizza every Friday:) best one yet

Fastest delivery in town. Literally nobody can compare

Great service! The staff was friendly and were very helpful. Beautiful smile from the manager. Would recommend 100%

Don't know why there are so many negative reviews, our order (cheese pizzas) are always fresh and tasteful.

Picked up a med pepperoni with cheese for supper. It took about 10 mins and pizza was delivered to my location in the parking lot. Store was clean, not busy, and staff were courteous. Overall this was an excellent interaction.

Ordered delivery online, order went through no problem but then got a call 15 min later saying they don't deliver to NOTL... why was there an option for delivery? Why did it take so long for them to realize? When I order from Hartzel Rd. for carryout there's no delivery option to NOTL so why does this location not do the same? Wasted my time.

This dominos has always been good

Very rude and cheap. Won't even give out even a small box container. Pizza was ok.

Ordered a pizza with 4 toppings got 3, they replaced it ASAP. Dope!

Great pizza fast & friendly service

Worst location you have to know the difference between double sauce and extra sauce when you order a pizza. I'll never return to this place again!

When you don't have any other options

I ordered half cheese and half with cheese and tomatoes. Got half pepperoni and half with cheese and tomato. Had to throw it away :(

Came in for a walk in special. Manager was super friendly. They were busy yet he was concerned with everyone's order. Very happy with service.

We arrived at this spot for lunch. we heard about this restaurant from a lot of people. Well, it was very nice. The staff were very polite and we felt excellent. The food was just great. We loved this spot very much and we will definitely return to this restaurant. We recommend this place to all.

Best pizza, good service.

3 1/2 stars. Pizza is good. Often has specials which make food a good value

It was goodbut not that good at the same time

These guys are so fast at delivery it is crazy. I picked up dinner that night and it was just as good as always

Not bad but when you call they put you on hold and just set the phone down. Doesnt any business care anymore?

I order here monthly or pick up .. never usually an issue with my order... They also do fast reasonable delivery times.Store is always clean.

Everytime I order they say my order nevrn went thru. Or it went to the other dominos, which mages no sense cause the phone number matches the one I would go too. Insanely disappointed

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Their portion sizes were pretty great.

They changed their sauce..not as good

It started out when i picked up my pizza. I ordered online and it said it was ready so i came. I got there and they told me it isn't ready yet do i had to sit another 5 or more mintues. I asked the girl if all my dipping sauces are in there and she said yes. I got home checked and they weren't in there. I called and told the lady she said there was nothing she can do. I just paid about 4 bucks. For 4 dipping sauces that I didn't even get? I asked if she could deliver it to my place and they said no. I only live down the street a bit.THE girl on the phone told us that we could get 4 free dipping sauces next order. But maybe I won't need 4 next order. This was for my daughter's birthday.So unacceptable for a franchise like yours.

We order this pizza on a weekly basis and we love it!! We always order on line and have never had a problem but you can also call to place your order as well.

I have ordered multiple times and I usually read the reviews before I order and so far I have no problem pizza is good and service is great.

Nice Place !!

Took an hour for my pizza to get delivered to me one of the slowest pizza shops In the Niagara region

Long this place. Pasta is great and affordable

I ordered 2 pan medium n one large thin crust. I told them on call 2 time to do well done that both pan Pizzas but i got pizza that crush even not look like normal. Topping n cheese was not on evenly.i think those guys need a re-train. they talking rudely on call.

5 star!!!! Amazing customer service!! I accidentally ordered no tomato sauce on 2 large pizzas. When they arrived we noticed it. I called to complain but it was my fault as I entered ranch sauce instead of tomato. The manager did the most thoughtful thing ever. He offered to make me the order the way I meant to have it at no charge. He did not have to do that as it was my mistake. This my friends is customer service on steroids. They have earned our business for life with this gesture and compassion. Thanks so much. Sean

horrible service. ordered two pizzas online as a mothers day gift. paid ONLINE. put my credit card information in. when arrived tried to charge my mother at the door. when they were told that it had been paid for the driver said "don't order from us again"... called the store to speak with the manager was told the SAME thing. without a doubt worst service i've ever seen. will be contacting head office but certainly won't be ordering EVER again.

Best pizza and wings in Niagara Falls Clean and professional

Pizza was absolutely phenomenal, however the delivery guy charged me $1 than the actual total, paid for 2 marinara sauces and only got 1, and the cheese bread wasn't cut. Good food terrible service.